FAQ
Questions & answers
Everything you need to know about working with us. Can't find what you're looking for? Get in touch.
General
What is Foundry Frame?+
Foundry Frame is a full-service creative design agency based in Lorain, Ohio. Founded in 2026, we specialize in branding, web design, social media, and digital strategy for businesses of all sizes across various industries.
Do you offer a free website audit?+
Yes. Our free website audit scores your site's SEO, speed, design, and accessibility in about a minute and gives you a prioritized list of what to fix first. There's no cost and no obligation — run it any time at foundryframe.com/audit.
What industries do you work with?+
We work across a wide range of industries including fitness, fashion, real estate, hospitality, healthcare, technology, automotive, construction, food & beverage, and e-commerce. Our diverse experience allows us to bring fresh perspectives to every project.
Do you work with clients outside of Ohio?+
Absolutely! While we're proudly based in Lorain, Ohio, we work with clients across the United States and internationally. Nearly all of our services can be delivered fully remotely.
Services & Process
What services do you offer?+
We offer a comprehensive suite of creative services: Branding & Identity, Web Design & Development, Social Media Management, Graphic Design, Advertising & Paid Media, and Digital Strategy. We can tackle individual services or provide full-service packages.
What does your creative process look like?+
Our process follows five phases: Discovery (understanding your business, audience, and goals), Strategy (defining the approach and roadmap), Design (crafting every page and asset around your brand), Build (hand-coding and producing the work), and Launch (deploying, connecting analytics, and training your team). You're involved at every stage and nothing moves forward without your sign-off.
How long does a typical project take?+
Timelines vary by project scope. A brand identity project typically takes 4-8 weeks, a custom website 6-12 weeks, and a full brand + web package 8-16 weeks. We'll provide a detailed timeline during our initial consultation.
How many revisions are included?+
It depends on the package. The Spark includes 2 structured revision rounds, The Blueprint includes 3, The Architect includes 4, and The Monument includes unlimited revisions within the agreed project scope. Additional revision rounds can be added to any package for a fee.
Pricing & Payments
How much do your services cost?+
Website packages start at $1,500 (The Spark), $3,500 (The Blueprint), and $7,000 (The Architect), with The Monument scoped as a custom enterprise engagement. We also offer Launch Bundles starting at $2,500, monthly Maintenance Plans from $99/mo, and Marketing Packages from $500/mo. Every price is a starting point — you'll get an exact number after a free, no-obligation call. Visit our Packages page for details.
Do you offer payment plans?+
Yes. We typically structure payments as 50% upfront to begin the project and 50% on completion. For larger projects, we can arrange milestone-based payment schedules. We accept bank transfers, credit cards, and checks.
Do you offer retainer agreements?+
Yes, we offer monthly retainer agreements for ongoing services like social media management, content creation, and marketing support. Retainers are customized based on your needs and typically offer better rates than project-based pricing.
Working Together
How do I get started?+
Simply reach out through our Contact page or email us at jlatten@foundryframe.com. We'll schedule a free discovery call to learn about your project, discuss your goals, and determine the best approach. From there, we'll provide a detailed proposal and timeline.
What do you need from me to start?+
To get started, we'll need a clear brief about your project goals, target audience, and any existing brand assets. We'll provide a detailed questionnaire during the onboarding process. The more context you can share about your vision, the better results we can deliver.
Will I own the final deliverables?+
Yes! Upon full payment, you receive complete ownership of all final deliverables including logos, designs, and code. We retain the right to showcase the work in our portfolio unless otherwise agreed.
Do you provide ongoing support after project completion?+
Yes. Every website package includes a post-launch support window — 30 days on The Spark, scaling up to a 6-month priority retainer on The Monument. After that, our Maintenance Plans (from $99/mo) keep your site updated, monitored, and backed up, or you can engage us on an as-needed basis.
Next Step
Book your free 30-min strategy call
Bring your questions, your goals, and your budget. We'll tell you exactly what's possible and what it would take to get there. No pitch, no pressure.
Free Tool
Not sure where to start? Get a free website audit.
Enter your URL and see your SEO, speed, and design score in about a minute — free, with a prioritized fix list.